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Privacy & Booking Terms

Learning In Transit Pte Ltd · PSLE Oral 3rd Edition · Last updated 5 August 2026

Privacy Notice

Last updated: 5 August 2026

Learning In Transit Pte Ltd ("Learnintt", "we", "us") runs this page. We look after your personal data under Singapore's Personal Data Protection Act 2012 ("PDPA"). This notice explains, in plain English, what we collect and what happens to it.

1. What we collect

When you request a session through the booking form, we collect:

We do not ask for your child's name, your NRIC, your address, or any payment card details on this page.

Sessions are recorded. Section 5 below explains this in full. You tick a box on the booking form to confirm you understand it, so nothing here comes as a surprise later.

2. Why we collect it

We use your booking information only to:

3. Cookies, and how we measure this page

We use Microsoft Clarity, a website measurement service, to learn how this page is actually used — which sections parents read, how far down the page they get, and which parts we could word more clearly.

Two things about it you should know:

What it does not capture: we have set Clarity to hide what you type. Your name and your mobile number in the booking form are masked on your device before anything is sent, so they never appear in a playback.

We do not use any of this to identify you, and we never sell it or use it for advertising.

Clarity is operated by Microsoft, and this information is held on Microsoft's servers, which are outside Singapore. Microsoft's own privacy statement governs what they do with it.

If you would rather not be measured, blocking cookies for this site in your browser settings stops it, and the page works exactly the same either way.

Some links on this page open other websites — for example SEAB's website, or Google Drive folders holding the book's audio and reading passages. Once you click through, that site's own privacy policy applies, not ours.

4. Where your data goes — including outside Singapore

Please read this part carefully, because your data leaves Singapore.

When you press "Request this slot", the form sends your details to:

Sessions themselves are held on a video meeting platform, which may also process your details outside Singapore.

Separately from the booking form, the page-measurement information described in section 3 goes to Microsoft (Clarity), on servers that are also outside Singapore.

Google stores this data on its servers, which may be located outside Singapore. We rely on contractual and technical measures with these providers so that your personal data continues to receive a standard of protection comparable to the protection it has under the PDPA, as section 26 of the PDPA requires. Access is limited to the Learnintt people who need it to run the sessions.

5. Session recordings

We record every session — video and audio. This means your child's face and voice, and yours if you join in, are recorded. We tell you before you book, and you tick a box on the form to confirm you understand, so that you decide with the full picture.

What we use recordings for

We use recordings for three things, all of them part of delivering the lesson you booked:

What we do NOT do with them

We do not post recordings publicly, use them in advertising, put them on social media, or show them to anyone outside Learnintt — unless you separately give us written permission for one specific clip, after the session, once you have seen what we are asking about. That permission is asked for clip by clip, it is entirely your choice, and saying no changes nothing about your child's lessons. It is never bundled into the booking. There is no tickbox for it on the booking form, and there never will be.

Where recordings are kept and who can see them

Recordings are stored in Learnintt's own Google Drive. Access is limited to two people: Mandy Chong, who teaches the session and needs the recording to write your child's feedback, and our Data Protection Officer (DPO), who is accountable for how your data is handled. Nobody else has access. The folder is not shared publicly and has no shareable link switched on.

Google Drive stores data on servers that may be outside Singapore. The safeguards described in section 4 apply here too.

How long we keep recordings

Recordings are kept for twelve (12) months after your child's last session, then deleted — the same rule that applies to your booking details.

Asking us to delete a recording

You can ask us to delete a recording at any time, for any reason, without giving one. Email dpo@learnintt.com and tell us which session. We will delete it and confirm to you once it is done. You do not have to wait for the twelve (12) months to run.

Consent

Because your child is a primary school student, you as the parent or guardian give this consent on your child's behalf when you tick the recording box on the booking form.

6. How long we keep your booking details

We keep your booking details for twelve (12) months after your child's last session with us. After that they are deleted automatically. If you book but no session ever takes place, we count the twelve (12) months from the date of your booking request.

We may keep a record for longer only where the law requires it — for example accounting records we are obliged to retain under the Companies Act.

7. Messages and the Do Not Call Registry

We will message or call you about your own booking — confirming the slot, arranging payment, sending joining details, sending your recording, or telling you about a change. That is a normal part of providing the service you asked for.

We will not send you marketing messages unless you separately tick the marketing box on the booking form. That box is unticked by default and you do not have to tick it to book. Before we send marketing messages to a Singapore telephone number, we check the number against the Do Not Call Registry as the PDPA requires, unless you have given us clear and unambiguous consent in writing to receive them.

You can stop marketing messages at any time. Reply "STOP" to any marketing message, or email us at dpo@learnintt.com. This will not affect any session you have already booked.

8. Your rights

You may, at any time:

Email dpo@learnintt.com and tell us what you would like. We may need to confirm who you are before we act.

Timing: we will respond as soon as reasonably possible. If we cannot deal with an access or correction request within thirty (30) days, we will write to you within those thirty (30) days to tell you when we will. If you withdraw consent, we will explain what that means for any session already booked, and then stop using your data for that purpose.

Please note: if you withdraw consent before your session, we will usually no longer be able to run the session, because we would have no way to reach you.

9. Keeping it safe

Access to booking records and recordings is limited to the Learnintt people named above. Data travels to our server over an encrypted (HTTPS) connection. No system is perfect, and we do not promise that transmission over the internet is completely secure, but we take reasonable steps appropriate to the small amount of data involved.

10. Our Data Protection Officer

We have appointed a Data Protection Officer. You can reach the DPO at:

dpo@learnintt.com Learning In Transit Pte Ltd (UEN 202205670N)

If we have not resolved your concern, you may raise it with the Personal Data Protection Commission of Singapore.

11. Changes

If we change this notice, we will update the "Last updated" date above. Any change applies from the date it is posted.

Booking Terms — One-Hour Online Sessions

Last updated: 5 August 2026

These terms apply when you book a session through this page with Learning In Transit Pte Ltd ("Learnintt", "we", "us"). Please read them before you request a slot.

1. What you are booking

2. How booking works

3. Payment

4. Changing or cancelling — please give us 24 hours

5. If we cancel

If Mandy cancels a confirmed session for any reason, you may choose either:

6. Running late

The session runs for one (1) hour from the booked start time. If your child joins late, we will use the time that is left; we are not able to run past the booked end time, because another family may be waiting.

7. What you need at your end

Sessions are held online over a video meeting platform. Joining details come with Mandy's confirmation message. Please make sure your child has:

If the connection at your end drops out and the session cannot continue, we will do our best to make up the time, but we are not able to offer a refund for time lost to your own device or connection. If the connection drops out at our end, clause 5 applies.

8. Sessions are recorded

9. Using a clip publicly — only if you say yes, each time

10. Age and consent

Sessions are for primary school children (Primary 3 to Primary 6). The booking must be made by the child's parent or legal guardian, who confirms they agree to these terms — including the recording terms in clauses 8 and 9 — on the child's behalf.

11. Our responsibility

We will provide the session with reasonable care and skill. To the extent the law allows, our total responsibility to you in connection with any session is limited to the fee you paid for that session. Nothing in these terms limits any right you have under the Consumer Protection (Fair Trading) Act 2003 or any other law that cannot be limited by agreement.

12. Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have jurisdiction over any dispute arising from them.

13. Contact

Learning In Transit Pte Ltd (UEN 202205670N)

About results

Learnintt sessions are coaching. Mandy works on the speaking skills the PSLE Oral component tests — reading aloud, and stimulus-based conversation — and gives your child clear, specific feedback on where the marks are.

What we can promise is the hour, the feedback, and Mandy's full attention.

What we cannot promise is an exam outcome. We do not guarantee any particular grade, score, band or result, and nothing on this page should be read as a promise of one. How a child performs on the day depends on many things outside a coaching session — practice at home, reading habits, the topic drawn, and the child's own confidence on the day.

Any examples, sample answers, clips, or comments from other parents on this page describe those individual experiences. They are not a prediction of what your child will achieve.

Learnintt is an independent educational publisher and tutor. We are not affiliated with, appointed by, or endorsed by the Ministry of Education, the Singapore Examinations and Assessment Board, or any school.